Heritage Bank Center, formerly known as US Bank Arena, is an indoor arena located in Cincinnati, Ohio. Situated on the banks of the Ohio River, the arena seats up to 17,556 people with 346,100 square feet of space, making it the largest indoor arena in the Greater Cincinnati region. Heritage Bank Center serves as the home of the ECHL team, the Cincinnati Cyclones. It has served as an entertainment venue and sports arena since first opening its doors in 1975.
We are monitoring the development of the COVID-19 pandemic and working hard to minimize its impact
on our customers.
Our industry-leading guarantee continues to protect your every purchase, and nothing about this
situation has or will change that.
If your event is canceled, we will notify you as soon as possible. You may have
the option of accepting either a voucher good for 120% of the value of your original purchase, less
applicable delivery fees (valid for one year from the date of acceptance), or a refund of your
original purchase price, less applicable delivery fees.
If your event is postponed or rescheduled, rest assured that your ticket will be
honored on the new date of the event.