Our Story
Learn more about Event Tickets Center and what we are all about.
Our Vision
How We Started
In 2005, Adam Young ran into a familiar problem. He wanted to see the Dave Matthews Band, but the obstacles and effort to get in the door started to overshadow the excitement of the show itself. With $100 and a clear sense that fans deserved a better way in, Adam set out to build something simpler - removing friction and restoring a straightforward path from interest to attendance. To make buying a ticket feel straightforward.
That decision became the foundation for Event Tickets Center.
Mission
Event Tickets Center's Mission
Connecting People to Live Events, Making Unforgettable Experiences Easy, Secure, and Accessible for Everyone.
A Vision Come to Life
What started as a small operation grew into a national platform serving fans across concerts, sports, and live entertainment. The company expanded. The technology improved. The audience widened.
The point never changed.
Adam and the team built the platform for people who actually attend events. Fans in stadium seats. Kids at first shows. Groups planning their weekends around a game or a concert. That perspective shapes how we design the experience.
We treat a ticket as more than a transaction. It’s access to something people have already decided matters to them. That’s why we prioritize systems that reduce uncertainty at checkout, transaction protection, and clear order flows. The goal isn’t complexity. It’s confidence - so customers can focus on the event instead of worrying about the process.
That approach continues to guide how Event Tickets Center operates today: building for fans first, and designing systems that make getting to live events simpler, not harder.
Built By Fans, For Fans
Event Tickets Center was built by people who actually go to live events. Not as spectators of the industry, but as participants in it. The team includes concert regulars, theatergoers, comedy fans, and sports enthusiasts who plan their schedules around live moments.
That perspective shows up in how the platform is built and how decisions get made. We understand what matters to people on the other side of the screen because we’re there too - waiting in line, comparing seats, coordinating plans, and making time for something worth leaving the house for.
We don’t just sell tickets. We help people get access to experiences they’ve already chosen to prioritize. That responsibility shapes how we approach trust, clarity, and support.
At Event Tickets Center, every ticket represents access to a real moment. That’s the standard we hold ourselves to when building the product and serving customers.
Initiatives
Giving Back To Our Industry and Community
We're dedicated to making the ticketing landscape a better place and giving back to our communities
ETC Cares
ETC Cares leverages our unique assets - tickets and experiences - to make live events accessible to underserved communities and those who wouldn’t otherwise be able to attend. Moving beyond generic philanthropy, we integrate directly into the event ecosystem to foster connections and transformative joy. We are committed to delivering measurable impact with an optimistic, fan-first voice.
Coalition for Ticket Fairness
Learn more about the Coalition for Ticketing Fairness, how they fight against legislation that hurts consumers, and Event Tickets Center's involvement.
NATB
Learn more about the National Association for Ticket Brokers, how they encourage fair practices from their members, and how Event Tickets Center supports their mission.
Our Brand
News & Partnerships
The latest with event ticketing industry and Event Tickets Center
Some of Our Partners
Supporting top athletic programs across the nation
What Our Customers Say
Millions of customers have purchased through Event Tickets Center. When issues arise, our Buyer Guarantee is designed to step in and protect the order.
Customer feedback reflects that focus on reliability and support when it matters.
Sarah B.
Quebec, Canada
Verified
"The ticket ordering process was simple, and I was nervous as to whether the tickets would be electronically delivered to my email in time for our planned travel date. They actually came early, and I was thrilled. I would definitely use Event Tickets Center again."
Event: Marcin Patrzalek
L. Tai
Victoria, British Columbia
Verified
"I received my ticket from the Event Tickets Center for the Sarah Mclachlan concert several weeks before the concert date. The ticket access was user friendly, through my phone. Timely and really great service. I had an amazing time at the concert. Thank you."
Event: Sarah McLachlan
Tiffany A.
Omaha, Nebraska
Verified
"Great experience, quick, easy process."
Event: Grease the Musical
Average rating from over 60,000 customer reviews.
Based on verified purchases and support interactions.
Join Our Team
Work With Us
Event Tickets Center is built by people who take responsibility for their work and care about doing it well. We focus on clarity, accountability, and building systems customers can rely on. The work is hands-on, and the impact is visible on the product, the experience, and the trust people place in us.
If you’re interested in joining a team that values responsibility and real-world results, you can explore current openings to learn more.
Leadership
Leadership Team
Meet Event Tickets Center's founder and leaders
Adam Young
Chief Executive Officer & Founder
Adam founded ETC with a passion for live music and a vision for a better marketplace. When he isn't steering the company, you can find him exploring the Colorado mountains.
Ben Kruger
Chief Marketing Officer
Ben brings 15 years of marketing strategy to the table. He focuses on the customer in competitive consumer markets, driven by the desire to create lasting memories for his own family and two sons.
Anthony Amato
Vice President of Product
A veteran of the ticketing industry, Anthony ensures the machine runs smoothly. He spends his free time in the stands, attending events with his two sons to see the fan experience firsthand.