Customer Support
We're here to answer your questions and solve any issues you may have faced.
We are here to answer your questions
We are here to help you. Event Tickets Center is by your side. We know how important your live event experience is to you, let us help answer all of your questions. We are here to support you through your entire ticket-buying process, so if you need additional help, please feel free to reach out to us anytime.
Browse through our most frequently asked questions and popular topics for quick assistance. From the ticket purchasing process to event details, we've got you covered.
General Questions:
Ticket Delivery Questions:
- The event is soon and I need a ticket. What can I do?
- When will my tickets ship and how soon will they arrive?
- Will I have tickets in time for the event?
- When will I receive my email tickets?
- I haven’t received or I accidentally deleted the email with the information to print my tickets. What should I do?
Your purchase is protected
You will receive a 100% refund for your tickets if:
- Your order was accepted but not delivered by the seller.
- Your order was accepted but not delivered in time for the event.
- Your tickets were not valid for entry. (1)
Or your money back. You will also be compensated if your event is canceled and not rescheduled.
ETC is proud to provide customers with the tickets they need to create memories that last a lifetime. Our support team is readily available should you need us.
Notes:
(1) Verified proof must be provided in letter form from the venue. Written or stamped "voids" do not constitute verified proof.
(2) 100% refund for a cancelled event does not include shipping. Shop for tickets on EventTicketsCenter.com with the comfort of knowing that your purchase is covered by our 100% Buyer Guarantee. Read reviews from previous satisfied customers
Still Can't Find What You Need? We Got You!
If you've explored our resources and still have questions about event tickets, reach out to our dedicated support team. We are here to help you every step of the way on your path to a once-in-a-lifetime experience.
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